Planners Love The Palms

• Firstly, can I just say thank you all the onsite team at The Palms for the help and support in the build up to our group’s arrival and during the onsite programme. Working with your team was an absolute pleasure, the onsite service from the staff at The Palms was exceptional, and we have had nothing but praise from our client in regard to The Palms.

  - Software Company
  September 2024

• Our executive team stayed at the Palms resort and hotel for an executive summit. Everything went smoothly just as planned – the team there is amazing. The food was wonderful. The service is wonderful. Our meeting room worked well for the size of our group. Everyone was happy with their rooms and the beach was spectacular, I would highly recommend this hotel for groups and individuals. I hope someday to come back for a family vacation.

  - lesliekP9858RY,
  TripAdvisor, June 2024

• The Palms Hotel & Resort exudes a refreshing sense of style, with clean and simple designs that left a lasting impression on our guests. The sleeping rooms were thoughtfully designed, offering both comfort and elegance. From the initial stages of pre-planning to the flawless execution on-site, the entire process was seamless. Your dedicated Sales Team and Convention Services Team displayed genuine care for our client's needs and the success of our program, which truly set the tone for our event's success. The efforts of your Banquet Staff did not go unnoticed. Juan Carlos made sure the team was responsive to our concerns and recommendations, ensuring that any adjustments (especially those due to the rain) were made promptly, contributing to the overall satisfaction of our guests. Our experience with Scott and the front desk was equally positive, demonstrating a high level of professionalism and attentiveness. The feedback from our client and guests was overwhelmingly positive, praising everything from the exquisite food to the efficient meetings, comfortable sleeping rooms, and impeccable service. It is without a doubt that we will be considering The Palms Hotel & Resort for our future events.

  - Empowerment Conference
  September 2023

• I have to say, everything was exceptional. The banquet staff, were on top of everything and very accommodating. Overall the staff at the hotel were exceptional! Our team all mentioned how great the meeting space and meals were for the meeting. Thank you for everything.

  - Food Manufacturer
  September 2024

• The hotel was beautiful, and the service was impeccable. I had much positive feedback on how wonderful everything was and will definitely return to The Palms for personal vacation! A huge shout out to the banquet leads that stayed connected with me during the meals and any minor changes or additions were done right away. Thank you so much to Juan Carlos and Maria for being so patient with me and being so professional.

  - Medical Company,
  May 2024

• Everyone seemed pleased with the venue, food and particularly the members of your team that supported the meetings on the various days. I am also very appreciative of how nice it was to work with [The Palms], Andrea, Marlene and Scott. Everyone was very competent and professional - and always kind, something that I value immensely. I understand that we will be planning another leadership meeting in the future, and we will definitely consider The Palms should we hold the event in Miami again!

  - HR Solutions Company,
  March 2024

• [The Palms] onsite catering and logistics teams have been one of the most proactive and efficient I have worked with this year and really made running the event onsite so smooth for Jess and myself. Thank you for your attention to detail and patience with our changing staff the last few weeks. We appreciated you taking the time to answer our emails and onsite questions and requirements in good time. It was a pleasure working with you and I would recommend the beautiful Palms hotel to any of my colleagues considering events in Miami in the future.

  - Lawyer's Association
  October 2024

• THANK YOU for providing such a wonderful experience for our Trustees and guests last week! We have heard endless compliments about the food, service, views, and overall experience. We are so grateful to your team for the dedication and excellence, it truly made it one of our best board meetings to date. I’d love to give a special shout out to Juan Carlos, who went BEYOND expectation in catering to our group’s needs and last-minute requests.

  - Leading Sustainability Foundation
  January 2024

• I just wanted to thank [The Palms] for all your support and help these past several months while preparing for our stay and hosted events at The Palms. We heard nothing but raving reviews of the guest stays and events! It was a pleasure working with [The Palms] and I hope to get the chance to work together again in the future!

  - Software Company
  May 2024